Receptionist

My Medical Specialist client based in North Adelaide has a fantastic opportunity for a full time, experienced Medical Receptionist. Ideally you will have worked in a surgical practice before with an understanding of Supergical Lists along with great customer service focused on the care of patients.

The Medical Receptionist is responsible for providing a professional image as the first point of contact. This role provides a well organised, caring and friendly service to patients and other staff members.

Key Responsibilities:

• Respond to enquiries over the phone and in person in a timely and professional manner
• Excellent patient focused customer service at all times
• Support other administrative and nursing staff as required
• Ensure office documentation is appropriately completed
• Ensure all Practice and patient information is treated as confidential
• Provide appropriate back-up and assistance to other administrative officers to ensure continued provision of client services
• Manage telephone and document communications’ professionally and communicate them to team members in line with practice procedures

Essential for this position:

• Excellent customer service skills and experience in dealing with sensitive enquiries by telephone and face to face
• Proven strong administrative experience
• Experience working within the medical industry
• Ability to adapt to new systems with experience in the use of computerised work processing packages
• Excellent verbal and written communication skills with the ability to relate to people from a variety of backgrounds with empathy
• Demonstrated ability in determining priorities and meeting deadlines
• Experience processing patient payments and submitting claims
• Experience booking patients for surgery and providing related information
• Excellent attention to detail
• Works collaboratively with the team to achieve team goals

If you are interested in this exciting opportunity and have the relevant skills required, please apply online with your updated CV. For further enquiries, please call Kammy Lee on 8468 8035 or email kammy.lee@randstad.com.au. Please note only the shortlisted applicants will be contacted immediately, I look forward to seeing your application.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.